UMAX Technologies 2100U Spezifikationen Seite 96
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Problem:
The following error message appeared: "Scanner not found" or
"Unable to control scanner"
Solution:
Follow this procedure:
1.
Confirm the scanner is plugged into the computer’s USB port.
2.
Go to the Apple System Profiler, listed under the Apple menu.
3.
Go to the Devices & Volumes tab (Command + 2). Verify the
scanner is listed under the USB tree as:
Class: 0
Product ID: 16
Vendor ID: 5638
4.
If not, disconnect the USB cable from the computer.
5.
Go to Command, Update All Information (Command + U).
6.
Reconnect the scanner, and Update All Information again. Is
the scanner listed? If yes, you can begin scanning. If no, please
call UMAX Technical Support.
Try the following solutions, if you are still experiencing
scanning problems:
1.
Plug the scanner power adapter directly into the wall outlet and
not in a surge protector.
2.
If using a USB hub, plug the scanner directly into the
Macintosh USB port.
3.
If you are using an iMac, do not run the scanner off the
keyboard.
4.
Download all updates for your Macintosh for USB from the
Apple’s Web site
http://www.apple.com
- Astra 2100U 1
- Copyright 2
- Trademarks 2
- TABLE OF CONTENTS 3
- CHAPTER 1. Getting Started 7
- Getting to Know Your Scanner 8
- System Requirements 9
- Installing the Software 9
- Installing the Hardware 12
- About Scanner Connectors 13
- USB Connector Port 14
- Connecting the Power Adapter 15
- CHAPTER 2. Your First Scan 17
- CHAPTER 3. Scanning Basics 23
- Scan Destination 25
- Scanner Information 28
- Zoom Tool 30
- Frame Tool 30
- Move Tool 30
- VistaScan Advanced Features 33
- Using VistaShuttle 52
- Using the UMAX Copy Utility 54
- Configuring the Push Buttons 57
- Using the Push Buttons 64
- CHAPTER 5. Scanning Projects 67
- Create Web-ready Images 69
- Get Photo 70
- Opening OmniPage LE 79
- Creating an Album with 82
- Presto! PhotoAlbum 82
- Creating a Photo Album 83
- CHAPTER 6. How to Get Help 85
- Troubleshooting 88
- Contacting Technical Support 97
- Maintenance 98
- Cleaning 98
- Appendix A. Technical 99
- Specifications 99
- FCC Declaration of Conformity 101
- Warranty 102
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